Announcement on Temporary Suspension of Personal Internet Banking and Debit Card Service during System Upgrade (21-22 Aug 2021)

Dear customers,

To provide better financial products and services, we will upgrade our systems. During the period of upgrade, Personal Internet Banking and Debit Card Service will be suspended on 21 Aug 2021 at 22:45 (Jakarta Time), and back to normal on 22 Aug 2021 at 05:45 (Jakarta Time).

We will make efforts to shorten the suspension. If the suspension is shorter than that mentioned above, we will provide Internet Banking and Debit Card Service as usual and all related transactions will be valid.

We apologize for any inconvenience arising from the system upgrade. For any questions or help, please contact our nearest sub-branch.

Bank of China (Hong Kong) Jakarta Branch

20 August 2021