Announcement on Temporary Suspension of Bank of China (Hong Kong) Limited Jakarta Branch during System Upgrade (19 - 20 Nov 2022)
Dear customers,
To provide better financial products and services, we will upgrade our systems from November 19 to November 20. During the period of upgrade, Internet Banking, Mobile Banking, Customer Service Hotline (Self Service), and Debit Card Services will be suspended as the following table:
Service type |
Period of suspension (Jakarta time) |
| Corporate Internet Banking, Personal Internet Banking, Mobile Banking | 23:00 (November 19) - 07:00 (November 20) |
| Customer Service Hotline (Self Service) | 23:55 (November 19) - 04:45 (November 20) |
| Debit Card | 01:30 - 04:50 (November 20) |
We will make efforts to shorten the suspension. If the suspension is shorter than that mentioned above, we will provide Internet Banking, Mobile Banking, Customer Service Hotline (Self Service), and Debit Card Service as usual and all related transactions will be valid.
We apologize for any inconvenience arising from the system upgrade. For any questions or help, please contact our nearest sub-branch.
Bank of China (Hong Kong) Limited Jakarta Branch
November 17, 2022
