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Announcement on Temporary Suspension of Bank of China (Hong Kong) Limited Jakarta Branch during System Upgrade (24 - 25 Sep 2022)

Dear customers,

To provide better financial products and services, we will upgrade our systems from September 24^th to September 25^th. During the period of upgrade, Customer Service Hotline (Self Service), Internet Banking and Mobile Banking will be suspended as the following table:

Service type	Period of suspension (Jakarta time)
Customer Service Hotline (Self Service)	23:00 (September 24^th) - 01:55 (September 25^th) 03:00 (September 25^th) - 04:30 (September 25^th)
Corporate Internet Banking	02:55 (September 25^th) - 04:50 (September 25^th)
Personal Internet Banking and Mobile Banking	02:55 (September 25^th) - 04:50 (September 25^th)

We will make efforts to shorten the suspension. If the suspension is shorter than that mentioned above, we will provide Internet Banking, Mobile Banking and Customer Service Hotline (Self-Service) as usual and all related transactions will be valid.

We apologize for any inconvenience arising from the system upgrade. For any questions or help, please contact our nearest sub-branch.

Bank of China (Hong Kong) Limited Jakarta Branch

September 22, 2022