Announcement on Temporary Suspension of Bank of China (Hong Kong) Limited Jakarta Branch during System Upgrade (3- 4 Dec 2022)
Dear customers,
To provide better financial products and services, we will upgrade our systems from December 3 to December 4. During the period of upgrade, Internet Banking, Mobile Banking, Customer Service Hotline (Self Service), and Debit Card will be suspended as the following table :
| Service type | Period of suspension (Jakarta time) |
Personal Internet Banking, Personal Mobile Banking |
23:00 (December 3) - 05:30 (December 4) |
Corporate Internet Banking |
23:00 (December 3) - 07:00 (December 4) |
Customer Service Hotline (Self Service) |
23:00 (December 3) - 01:00 (December 4) |
Debit Card |
00:00 - 02:00 (December 4) |
We will make efforts to shorten the suspension. If the suspension is shorter than that mentioned above, we will provide Internet Banking, Mobile Banking, Customer Service Hotline (Self Service) and Debit Card as usual and all related transactions will be valid.
We apologize for any inconvenience arising from the system upgrade. For any questions or help, please contact our nearest sub-branch.
Bank of China (Hong Kong) Limited Jakarta Branch
December 1, 2022
