Announcement on Temporary Suspension of Bank of China (Hong Kong) Limited Jakarta Branch during System Upgrade (17 - 18 Sep 2022)

Dear customers,

To provide better financial products and services, we will upgrade our systems from September 17th to September 18th. During the period of upgrade, Internet Banking, Mobile Banking, and Debit Card Services will be suspended as the following table:

Service type

Period of suspension (Jakarta time)

Personal Internet Banking, Mobile Banking

23:00 (September 17th) - 07:00 (September 18th)

Corporate Internet Banking

23:00 (September 17th) - 10:30 (September 18th)

Debit Card

02:00 (September 18th) - 04:00 (September 18th)

 

We will make efforts to shorten the suspension. If the suspension is shorter than that mentioned above, we will provide Internet Banking, Mobile Banking, and Debit Card Service as usual and all related transactions will be valid.

We apologize for any inconvenience arising from the system upgrade. For any questions or help, please contact our nearest sub-branch.

 

Bank of China (Hong Kong) Limited Jakarta Branch

September 16th, 2022