Announcement on Temporary System Maintenance of Bank of China (Hong Kong) Limited Jakarta Branch's Services (May 20th- 21st, 2023)

Dear customers,

To provide better financial products and services, we will be conducting system maintenance from May 20th  to May 21st, 2023. During the period of maintenance, Internet Banking, Mobile Banking, Debit Card and Customer Service Hotline (Self Service will not be available as the following schedule(s):

Service Type Period of maintenance (Jakarta time)
Personal Internet Banking,
Personal Mobile Banking
23:00 (May 20th 2023) - 07:00 (May 21st 2023)
Corporate Internet Banking 23:00 (May 20th 2023) - 05:30 (May 21st 2023)
Debit Card 23:20 (May 20th 2023) - 04:35 (May 21st 2023)
Customer Service Hotline (Self Service) 01:20 - 04:30 (May 21st 2023)


We will make efforts to shorten the maintenance. If the maintenance is shorter than the time period mentioned above, all aforementioned services will be available again.

We apologize for any inconvenience arising from the system maintenance. For further inquiries please contact our Call Center Hotline at +6221-5209988 or visit our nearest sub-branch.


Bank of China (Hong Kong) Limited Jakarta Branch

May 17th, 2023