Announcement on Temporary Suspension of BI-FAST Service during System Maintenance (14 and 16 May 2024)

Dear customers,

To provide better financial products and services, we will be conducting system maintenance on May 14th, 2024 and May 16th, 2024. During the period of upgrade, BI-FAST Service will be suspended according to the following schedule:

Service Type


Maintenance Periode (Jakarta Time)

Personal Internet Banking, Personal Mobile Banking

May 14th, 2024

22.00 - 23.00

May 16th – May 17th, 2024

23.30 - 02.00

We apologize for any inconvenience arising from the system maintenance. For further inquiries please contact our Call Center Hotline at +6221-5209988 or visit our nearest sub-branch.


Bank of China (Hong Kong) Limited Jakarta Branch

May 14th, 2024