A Leading International Banking with Head Office in Beijing, China

Is seeking competent and qualified people

Find the most suitable position for you!

1. FRONT LINER POSITION: CUSTOMER SERVICE / TELLER (MANDARIN SPEAKER)

Job Descriptions for Customer Service:

• Maintain relationship with new and existing customers
• Introduce and offer the accurate information about bank services and products to the customer.
• Responsible to open and close account for personal and corporate account
• Issue cheque / bilyet giro (request, issue, encode book)
• Updating market spot and notes rate (rate/interest)
• Issuing statement of account at the end of month

Job Descriptions for Teller:

• Responsible for ensuring the safety and accuracy of the individual cash holding
• Accountable and responsible for the respective excesses and shortages
• Responsible to maintain the overnight cash holding limit
• Ensure that the total cash held should be the same as the closing balance in the teller’s summary register.
• Ensure that teller end day total balancing control sheet ready and all application i.e. current, saving, fixed deposits and remittance must be self-balance and finally agreed with the summary host teller total.

Requirements:

• Minimum Bachelor Degree in any discipline
• Fresh graduates are encouraged to apply
• Nice personality, full of initiative and good appearance
• Pay attention to detail, work fast and willing to learn new things
• Can work under pressure and multi-tasking
• Fluent in Mandarin and English is a must
• NO MANDARIN ABILITY WILL NOT BE PROCESSED
• Willing to be placed in any our Sub-branches (Tamara, Pluit, PIK, Mangga Dua, The East, Kelapa Gading, Melawai)

2. CUSTOMER SERVICE HOTLINE OFFICER:

Job Brief:

We are looking for a Call Center that will be the liaison between our company and customers. The successful candidate must be able effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Job Descriptions:

• Obtains client problems by answering telephone calls; interviewing clients; verifying information.
• Following call center “scripts” when handling different topics
• Identifying customers’ needs, clarify information, research every issue and providing solutions 
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.

Skills and Qualifications:

Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking

Requirements:

• Minimum Bachelor Degree in any field
• Fresh graduates are encouraged to apply
• Previous experience in a customer service representative in bank will be a plus
• FLUENT IN MANDARIN BOTH SPOKEN AND WRITTEN IS A MUST
• Strong phone and verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively

3. FINANCE & ACCOUNTING BACKGROUND MANDARIN STAFF

Job Brief:

We are welcome all of candidates that have Mandarin skill with major related to Economy, Finance or Accounting.

For this position we will sort and choose candidates based on skill and company needs (open positions).

Requirements:

• Hold minimum Bachelor Degree from Accounting or Economic.
• Fresh graduates are encouraged to apply
•  Interest to have career in Banking industry
• Willing to learn and have high self-development
• Can work under target and pressure
• Have good personality, and can work in team
• Organized, likes detail and administration duties
• Good communication, interpersonal and negotiation skill
• Fluent in Mandarin (oral and written) and English is a MUST
• NO MANDARIN ABILITY WILL NOT BE PROCESSED

1. CREDIT REVIEWER

 Job Descriptions:

• Coordinating and discussing with Credit-Originating Department on any differences in the credit opinion in order to achieve an agreement on the structuring of the credit for the purpose of mitigating the risks or a revision of the proposal.
• Reviewing, consulting, and discussing with business units the justifications provided by the Credit-Originating Department for the deviations from the standard policies and guidelines as well as providing comments and recommendation in order to assist the credit decision process.
• Reviewing the credit risk rating made by Credit-Originating Department for the submitted credit application in order to subsequently determine the final credit risk rating.
• Requesting more data and information from Credit-Originating Department if the submitted credit application is deemed unclear and insufficient to justify a recommendation.
• Participating in the joint customer visits together with Credit-Originating Department, particularly for complex credit or if deemed necessary.

Requirements:

• Hold minimum Bachelor Degree, Major in Finance/Accounting.
• Minimum 5-year working experience in banking and 3-year working experience as credit reviewer.
• Strong analytical skill and broad knowledge on credit and trade finance.
• Good English business writing skill.
• Risk Management Certification Level 2 or higher.
• Good interpersonal skill.
• Fluent in English is a must (both oral and written); fluent in Mandarin will be an advantage.

2. CORPORATE BANKING RELATIONSHIP MANAGER

Job Descriptions:

• Provide support in their commercial initiatives and visits clients and prospects.
• Monitor the utilization of credit lines and compares them with the authorizations which have been given.
• Responsible for the verification of all financial analyses assistance with commercial activities monitoring.
• Renders all assistance regarding all documents of a legal nature to be sent to clients or related to credit applications.
• Obtaining information from corporate related to information required for credit proposal and follow up correspondence and security documentation.

Requirements:

• Hold Bachelor Degree with major in any fields
• Minimum 1 – 4 years’ experience as Corporate Banking Relationship Manager or Corporate Credit Analyst in well-known bank
• Vast knowledge and experience of credit proposal preparation, financial analysis, implementation of Corporate or Commercial credit product
• Good credit risk assessment skill, strong analytical skill
• Preferably has large customer based (good networking)
• Fluent in English is a must, fluent in Mandarin is preferable

3. DATA CENTER INFRASTRUCTURE & FACILITIES ENGINEER

Responsible for DC and DRC equipment and environment, including:

• Daily operate, monitoring and support/maintain all the DC facilities;
• Daily inspect and monitoring the facilities of server room through physically visit or system monitoring (power/cooling, rack planning, cabling, fire-fighting, piping, etc.);
• Take ownership for the operation and maintenance of UPS, electrical distribution, control and monitoring system of the DC/DRC;
• First line troubleshooting and information gathering of DC;
• Meet and collaborate with M&E vendors for regular maintenance or for the improvements of DC/DRC processes and tools;
• Identified recurring issues and escalate appropriately for permanent resolution;
• Ensure that environmental and safety standard are consistently met by follow the critical facilities DC Policies and Procedures;
• Maintain DC/DRC equipment and physical security system documentation, including the inventory and equipment movement;
• Assist and/or complete physical installations to support the business of the Bank;
• Update all relevant and required documentation.

Skill Qualification:

• Minimum bachelor degree or above in Mechanical and Electrical integration, or computer related major;
• Experience 1-2 years in data center facilities or operational; freshgraduates are welcome
• Have basic understanding of power distribution and cooling technologies (including UPS, ATS, PDU, AC), devices and environmental monitoring, fire systems, and basic electrical concepts such as power, current, voltage, etc.;
• Ability to work in non-standard hours / night shift;
• Ability to work independently and effectively as well as work well in a team environment;
• Possess strong work ethic in supporting the Bank needs responding promptly and consistently;
• Ability to maintain reporting and documentation;
• Good verbal and written communication skill in Bahasa as well as English.

Additional Allowance: IDR 70,000 - 100,000 / night shift day

4. CREDIT RISK MANAGEMENT

Responsibilities:

• Performing credit risk management process, including risk identification, measurement, monitoring, and control, in accordance with the Branch’s business size and complexity as well as risk appetite.
• Composing and developing credit risk management policies and procedures as well as credit risk management tools (such as stress testing and Expected Credit Loss/ ECL, portfolio review, etc.) and information system in accordance with the prevailing external regulations as well as internal policies and procedures (including Head Office guidelines).
• Monitoring the implementation of credit risk management strategy approved by the Branch’s Management.
• Providing independent assessment related to credit risk management for every proposal of the Branch’s new products and/or new activities.
• Providing the Branch’s Management with independent and timely credit risk profile assessment and other required credit risk reports.
  

Requirements:

• Hold minimum Bachelor Degree in any discipline, preferably in financial management/ accounting/ statistics/economic management.
• Minimum 3 years of working experience in credit risk management, preferably in Banking.
• Strong analytical skills as well as broad knowledge on credit, trade finance, and stress testing.
• Good English business writing skill.
• Has Risk Management Certification Level 2 or higher.
• Fluent in English is a must, fluent in Mandarin will be an advantage

5. MARKET & LIQUIDITY RISK MANAGEMENT

Responsibilities:

• Composing and developing market and liquidity risk management policies and procedures as well as tools (such as VAR, PVBP, cash flow, interest rate gapping, and stress testing) and information system in accordance with the prevailing external regulations and internal policies and procedures (including Head Office guidelines).
• Recommending relevant market and liquidity risk management standards and practices for risk identification, measurement, monitoring, and control, in accordance with the Branch’s size, business complexity, and risk appetite.
• Monitoring the implementation of market and liquidity risk management strategy approved by the Branch’s Management
• Providing independent assessment related to market and liquidity risk management for every proposal of the Branch’s new products and/or activities.
• Providing the Branch’s Management with independent and timely market and liquidity risk profile assessment.
• Punctually submitting regular market and liquidity risk management reports required by Bank Indonesia (such as Quarterly Risk Profile Report) and/or Head Office.

Requirements:

• Hold minimum Bachelor degree in Finance/Accounting, Statistic or Mathematic
• Minimum 3 - 5 years banking experience with similar position
• Has knowledge and skill related to Market and Liquidity Risk e.g. Stress Testing, Balance Sheet Report, Risk Profile Report, Interest Rate Risk in Banking Book and other related report.
• Familiar and able to use any kind of Market and Liquidity Risk tools
• Critical, analytical, and able to work under less supervision
• Fluent in English is a ­must, fluent in Mandarin will be an advantage

6. ANTI MONEY LAUNDERING (AML/CTF)

Job Descriptions:

• To interpret, analyze and advise Management of the impact of OJK/PPATK guidelines related to AML/CFT and Bank complies with these rules as well as ensuring that a sound relationship with OJK/PPATK is maintained at all level.
• To monitor the availability of system for supporting AML and CFT Program.
• To conduct coordination and monitoring on the implementation of policies on AML and CFT Program with relevant units that interact with Customers.
• To assure that policies and procedures are in line with the development of current AML and CFT Program, banking products’ risks, business activity and complexity of the Bank and volume of the Bank’s transactions.
• To obtain a potential financial transaction report (red flag) from relevant operational unit that interacts with Customers and to perform an analysis on such report as well.

Requirements:

• Candidate must possess at least Bachelor Degree in any discipline
• Minimum 3 – 5 years of experience in banking industry in the similar position
• Able to operate Microsoft Excel and its formulas
• Able and familiar to operate PPATK Reporting (GRIPS)
• Able to investigate and analyze suspicious transaction/activity and prepare the report.
• Fast learner, pro-active, innovative, ready to work under pressure and able to work as a team.
• Fluent in English is a must, Mandarin is preferable

IF YOU MEET THE ABOVE REQUIREMENTS, SEND YOUR UPDATE CV TO OUR EMAIL:

recruit.id@bankofchina.co.id

*ONLY SHORLISTED CANDIDATES WILL BE CONTACTED*